Privacy Policy – fg777.com

1. Overview

fg777.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every user who accesses or registers on our online casino platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of fg777.com.

This Policy applies to all users of the fg777.com Platform, including visitors who browse without registering, registered account holders, and any other individuals whose personal data we process in connection with the Platform's operation.

By accessing fg777.com or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

This Policy should be read together with our Terms & Conditions, which govern your use of the fg777.com Platform as a whole.

2. Data We Collect

fg777.com collects personal data in the following categories, depending on how you interact with the Platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by applicable law or regulatory obligation.

3. How We Collect Data

fg777.com collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 9 for full details on our cookie practices.
• Third-party sources: Identity and financial verification data received from KYC/AML service providers, payment processors (such as GCash, PayMaya, and partner banks), and fraud prevention services, where permitted by applicable law.
• Publicly available sources: In limited circumstances, we may supplement your profile with information from publicly available sources for fraud prevention or regulatory compliance purposes.

4. Purpose of Processing

fg777.com processes your personal data for the following specific purposes:

• Account management: To create, maintain, and administer your fg777.com account, including verifying your identity and age (21+) as required by Philippine gaming regulations.
• Service delivery: To provide access to games, process deposits and withdrawals in Philippine Peso, and deliver the core features of the fg777.com Platform.
• Legal and regulatory compliance: To fulfill our obligations under applicable Philippine laws, including anti-money laundering (AML) requirements, PAGCOR regulatory directives, and data privacy obligations under the Data Privacy Act of 2012 (Republic Act No. 10173).
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its users.
• Responsible gaming: To monitor gaming behavior, enforce responsible gaming limits, process self-exclusion requests, and identify users who may be at risk of problem gambling.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Marketing communications: To send you promotional offers, bonus notifications, and Platform updates, where you have provided consent or where we have a legitimate interest in doing so. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the fg777.com Platform.

5. Legal Basis for Processing

fg777.com processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable Philippine regulations:

• Contractual necessity: Processing required to perform our contract with you, including account creation, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, PAGCOR directives, and tax reporting obligations.
• Legitimate interests: Processing for fraud prevention, security monitoring, Platform improvement, and responsible gaming purposes, where our legitimate interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

fg777.com does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya/Maya, and partner Philippine banks, to facilitate deposits and withdrawals in PHP.
• KYC/AML service providers: Third-party identity verification and anti-money laundering screening services engaged to fulfill our regulatory obligations.
• Game software providers: Licensed game developers whose titles are hosted on the fg777.com Platform, to the extent necessary for game operation and fairness auditing.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and technical support vendors who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), law enforcement agencies, and other government bodies, where disclosure is required by law, court order, or regulatory directive.
• Professional advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by fg777.com are contractually required to process your personal data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable Philippine data privacy laws.

7. Data Retention

fg777.com retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC verification documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer support communications: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Technical and usage data: Retained for up to two (2) years for security monitoring and Platform improvement purposes.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with fg777.com's data disposal procedures.

8. Data Security

fg777.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the fg777.com Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for the detection, containment, and notification of personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, fg777.com will notify the National Privacy Commission (NPC) and affected users in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

9. Cookies & Tracking Technologies

fg777.com uses cookies and similar tracking technologies to operate the Platform, enhance your user experience, and gather analytical data. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have configured.
• Analytical cookies: Collect aggregated, anonymized data about how users interact with the Platform, helping us identify areas for improvement. Used only with your consent.
• Marketing cookies: Track your interactions with fg777.com promotional content to help us deliver relevant offers. Used only with your explicit consent.

You can manage your cookie preferences through the cookie consent banner displayed on your first visit to the Platform, or through your browser settings. Please note that disabling certain cookies may affect the functionality of the fg777.com Platform.

10. Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by fg777.com:

• Right to be informed: The right to know whether fg777.com holds personal data about you, and to receive clear information about how it is processed — which this Policy provides.
• Right of access: The right to request a copy of the personal data fg777.com holds about you, along with information about how it is used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Minors

The fg777.com Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. fg777.com does not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the fg777.com Platform, please contact us immediately using the details in Section 14.

Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to gambling platforms.

12. International Data Transfers

fg777.com primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors operating internationally.

Where such transfers occur, fg777.com ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

By using the fg777.com Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

13. Policy Changes

fg777.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered users via email or an in-platform notification.

Your continued use of the fg777.com Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Archived versions of previous Privacy Policies are available upon request from our Data Privacy Officer.

14. Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by fg777.com, please contact our Data Privacy Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 within the fg777.com Platform
• Response Time: We aim to respond to all data privacy requests within 30 days

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by fg777.com.